At Otumoetai Doctors our everyday aim is to ensure we care for you, the way we care for ourselves. From our conveniently located, custom built facility in the heart of Otumoetai we proudly provide superior health care that is accessible, consistent, holistic and comprehensive.
HEALTH IMPROVEMENT PRACTITIONER AND HEALTH COACH SERVICES
These services are free of charge. The Health Improvement Practitioner is a trained health professional offering 30 minute appointments developing a plan to help you move forward. The Health Coach supports you in the community to achieve your goals. Click here to find out more about how these staff can assist you with making health plans and committing to positive lifestyle changes.
DO YOU HAVE A RESPIRATORY ILLNESS?
You must be free from contagious illness before entering our clinic. If you have COVID or Flu-like symptoms, are running a fever, have a sore throat or cough, or vomiting or diarrhoea you should phone for an appointment in our infectious illnesses clinic at the top of the ramp. Please don't enter the clinic to pay for your consultation, our reception team will email your account to you within 24 hours.
STANDARD PROCESSING TIME FOR A SCRIPT IS NOW 2 WORKING DAYS.
The ideal time to re-order is between 14 days and 3 weeks before taking your last prescribed medication. Requests for prescriptions are collated by our nurses at least twice daily. Please do not phone multiple times regarding your request for a script renewal.
Manage My Health is now available to you. Obtain an activation code from us. You can also book an appointment online with your doctor below if you have no COVID or Flu symptoms, fevers, sore throats, diarrhoea or vomiting.
Please ensure that you receive an appointment verification email for your online booking before presenting to Reception. If you're not sure that your appointment is made we suggest that you phone to confirm your appointment.
Self Manage COVID-19. What do I need to know?: Unite COVID-19
Do you have COVID symptoms? Record your RAT test result online at My COVID Record or by phoning 0800 222 478 (Option 3). If you are a high-risk patient your GP may contact you for a virtual assessment within 48 hours of a notified positive diagnosis.